Background and
Introduction
The company core business is based on the world-renowned Employee Assistance Programme (EAP) Basic Principles of EAPs function in Organisations. These basic principles govern the implementation of EAP in organisations which ensure successful initiation, planning and the execution thereof.
At MONARCH, we use the guiding principles to use a holistic approach in providing services that cater to all the multi-dimensions in organisations that affect its employees such as the Psychological dimension, Occupational Health dimension, Human Resources or Administration dimension and the Social dimension. These various approaches used in these dimensions help create the goal of achieving employee wellbeing; with an overall aim of achieving organisation objectives by high performing employees.
Mission Statement
Fill the industry gap by working with the leading organisation to tackle the ‘silent’ mental health pandemic that affect Namibian employees and prevents them from being productive and achieving organisational goals.
Our Vision
Provide world-class employee assistance services to ensure holistic approach to employee wellness and mental health.
The role of MONARCH at any organisation is to support management in adopting a proactive stance to the health and wellness of its employees by enhancing employee productivity and the social functioning of employees by reconciling employees’ personal and work lives. It also makes organisations socially responsible, when they incorporate their employees’ health and wellness in their long-term objectives.
MONARCH operates from the position that every organisation is unique, with its own philosophy, culture, policies and objectives. We offer employees practical strategies for dealing with work problems in a constructive way, which minimises the impact on work performance.
Our Goals
How we Achieve our Goals
Confidentiality
Ensuring that employee information is handled with a high degree of privacy and confidentiality.
People-Centric
Employees are increasingly recognised as a crucial asset for the success of any business. Their well-being is essential to the development of the new flexible, quality-oriented, knowledge-based, healthy, and competitive enterprise.
Preventive
Proactive prevention programmes are much more cost-effective and successful than waiting until a significant incident occurs to take action
Gender-sensitive
EAP includes a gender balance and avoids gender-specific roles
Result-oriented
The success of the programme is measured by utilisation, satisfaction, and overall improved employees' well-being.